We are an NICEIC Approved Contractor as well as a Which Trusted Trader. Annually assessed to maintain our reputation as a reliable and trustworthy electrical company.
Our aim is to provide customers with the very highest standard of electrical work, through quality workmanship and reliability, taking pride in all work to offer a service second to none.
You can expect all work to be carried out and compliant with British Standard BS 7671 "Requirements for electrical installations", which is the national standard in the UK. And with a guarantee on all work, you can rest assured that the job you get, is the job you have paid for!
Electrical works have been carried out on domestic and commercial properties throughout London in areas such as Mayfair, Kensington & Chelsea, St Johns Wood, Hampstead, Westminster, Southgate, Hadley Wood, Islington, Crouch End, Docklands and Hackney to name but a few.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. We aim to respond within 7 days of receiving your complaint, and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them.
If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.
Steve Kyriacou (Trading as Skay Electrical Services)